Frequently Asked Questions

No. Diamond Veneer is a diamond simulant. Each stone starts as Zirconite® cubic zirconia and is finished with a nano-thin diamond-like carbon coating applied by microwave-assisted chemical vapor deposition. The coating gives the stones a warmer, near-colorless look that is closer to a diamond than ordinary cubic zirconia. Diamond Veneer will test negative on a standard diamond tester. We also offer selected moissanite styles.

Fine jewelry uses mined or lab-grown diamonds set in solid gold or platinum. Much fashion jewelry uses base-metal settings with glass or standard cubic zirconia stones. Diamond Veneer sits in between: coated simulated stones, mostly set in sterling silver plated with rhodium or gold, with selected styles in solid 14K gold. Each product page lists the metal for that item.

Most of our pieces are sterling silver with rhodium or gold plating, which forms a barrier between the metal and your skin. Plating can wear over time, depending on body chemistry and how often a piece is worn, and a jeweler can re-plate it. If you have a metal sensitivity, check the product page or contact us before ordering and we will guide you to suitable styles.

Soak it for 5 to 10 minutes in warm water with a few drops of mild dish soap, then brush gently around and under the stones with a soft toothbrush. Rinse in lukewarm water and dry with a soft, lint-free cloth. Avoid bleach, ammonia, harsh chemicals and ultrasonic cleaners.

Put on perfume, lotion, sunscreen and hairspray first and let them dry before you put on your jewelry. Store each piece separately in a soft pouch or a small sealed bag so pieces don't scratch each other and stay protected from humidity.

We recommend taking it off first. Chlorine, salt water and soaps can dull the stones and wear down plating faster. If your jewelry does get wet, rinse it in fresh water and dry it thoroughly.

Earrings and pendants see little wear and keep their look for a long time. Rings take the most knocks: repeated hits on hard surfaces can leave tiny marks that gradually dull a stone, so with daily wear a ring stone may need replacing every year or two. Rhodium plating may also need re-plating over time, depending on body chemistry.

Gold-plated jewelry has a thin layer of gold over another metal; most of our plated pieces use sterling silver underneath. With wear, plating can thin and may need re-plating. Solid 14K gold is gold alloy all the way through, so there is no plating to wear off. Selected Diamond Veneer styles are made in solid 14K gold, and each product page lists the metal.

Travel jewelry gives you the look of larger diamonds for a fraction of the price, so you can leave valuable pieces and heirlooms safely at home. If a piece is lost or damaged on a trip, it is far easier and less costly to replace.

Keep it in your carry-on, never in checked luggage. Pack rings, earrings and bracelets in separate pouches or a padded jewelry roll so stones and settings don't rub against each other, and fasten necklace and bracelet clasps before packing to prevent tangles.

Yes. Orders over $100 ship free. Shipping times and options are shown at checkout. International orders have different terms; see our Shipping Policy for details.

Returns are accepted within 30 days for exchange or store credit. See our Returns Policy for full details, including international orders.